Help Out of Hours / in a Crisis

NEED HELP NOW?
(This website is useful if you need to talk to someone urgently when it’s not possible to see a Counsellor or Mental Health Adviser.)

Helplines and Websites

The Samaritans
A 24hr phone service, every day of the year. The number is 116 123, or you can use Samaritans Email. Alternatively you can talk face-to-face in total confidence at the Cardiff and District branch: Cardiff Samaritans. They are open to callers without prior appointment from 8am to 10pm, 7 days a week, for emotional support.

Students Against Depression
A website written by students specifically for students with depression.

Befrienders Worldwide
An international organisation and has information and help lines in a choice of languages.

NightLine
Open 8pm-2am; nightline@southwales.ac.uk 01633 432100

Community Advice & Listening Line
For emotional support and information on mental health and related matters to the people of Wales. Mon- Friday 10am-2pm and 7pm-11pm, weekends 12 noon – midnight. Freefone 0800 132 737 or text 'help’ to 81066.

NHS Direct website.
NHS Direct 24 hour helpline: 0845 46 47

Local Services


Royal Glamorgan Hospital Crisis Resolution Team
01443 443443 ext 4388

University Hospital of Wales, Heath Park, Cardiff
029 2074 7747

Royal Gwent Hospital, Newport
01633 234234

Accommodation Services
(Pontypridd/Cardiff) 01443 482845

Your own GP (Doctor) offers an out of hours service