The Mental Wellbeing Service is here to help any students experiencing mental or emotional distress. We offer a range of emotional and practical support in a confidential, professional setting. We promote an understanding and acceptance of mental health and well-being throughout the university.
If you feel you have done or are currently experiencing mental health problems it is a good idea to seek help as soon as possible.
You can contact one of the University’s Mental Wellbeing Advisers who can help with a range of issues.
What we offer
- Advice, support and information about what may help.
- An opportunity to talk through your difficulties in confidence.
- Co-ordinate admission arrangements, facilities and study support to enable you to begin, continue and graduate from your studies at the University.
- Help you access Disabled Student Allowance.
- Help to arrange extra support and adjustments, for example mentoring, exam provisions, equipment.
- Refer you to the Counselling Service if appropriate.
- Explore lifestyle changes which may lead to improvements in your mental health and well-being.
- Discuss where you might access further support.
- Recommend self-help strategies for managing your mental health along with the demands of academic study and University life.
- Liaise with your department, if required. Please note, we will not contact your department without your consent.
- Recommend the most appropriate ongoing support for you, which may include follow-up meetings with the Mental Wellbeing Adviser.
- Support you during and after a break from studies or a hospital admission.
- Talk to other staff to improve their understanding of how you may be affected and what type of support is required.
- Work with students on issues that commonly arise, such as:
- anxiety problems and panic attacks,
- problems with motivation, procrastination or lethargy,
- difficulties with concentration, organisation, or time-management,
- avoidance and isolation from friends, family and/or academics,
- persistent focus on negative aspects of experience,
- perfectionism, constant worry and obsessive or compulsive behaviour,
- low self-esteem, confidence or assertiveness,
- sleep problems or unhealthy eating patterns,
- self-harm or suicidal thoughts.
If you feel you may benefit from this service please contact us to find out how to make an appointment or attend a Drop In with a member of The Wellbeing Team.
What you can expect
- Our staff will treat you with respect and put your needs and interests first.
- Information about you will be treated as strictly confidential within our Confidentiality Code and Data Protection procedures.
- Our Advisers are experienced mental health professionals.
- Your first appointment will be for up to 50 minutes.
- You may be asked to complete a brief questionnaire about your mental health and we will explain our procedures and our confidentiality code.
How you can help us improve our service
- We welcome your suggestions for improvements via the individual Advisers or through our Feedback page.
- We will offer you the chance to say what you think about the help you were given through student reviews and evaluations of service.
- We will tell you how to complain if you feel you have not received a good service from us.
The Mental Wellbeing team are:-
- Lynne Fisher, Senior Mental Wellbeing Adviser, Treforest & Royal Welsh College of Music & Drama.
- Trish Thomas, Mental Wellbeing Adviser, Cardiff & Treforest.
- Chris Browning, Mental Wellbeing Adviser, Newport & Treforest.
- Back to Mental Wellbeing Home