Online clients use emails or private Skype chat rooms. If you choose to work using Skype you can either use text or webcam. Some clients use a mixture of face-to-face and online and others use chat and emails. You can discuss the options with your online counsellor and change your mind if you find a particular method doesn’t suit you.
You will be sent an Online Counselling Evaluation Questionnaire at the end of your therapy to ask for your feedback on how we could improve our service.